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Shipping & Returns

Shipping

Most orders ship within 1-2 business days, although depending on the amount of orders we are currently processing, some orders could take up to 3 or 4 business days to ship.  We can ship to virtually any address in the United States, with exception to freight forwarding companies.  Feel free to contact us if you have any questions on shipments. 

Ammunition may only be shipped by UPS.  There may be an additional $8.00 HazMat fee applied and we will contact you prior to charging should this apply.

Fishing rods over 60 inches may require additional shipping than automatically calculated and in this instance you will also be contacted prior to additional charges being made.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Currently, we do not ship internationally.  Individual requests will be handled on a case by case basis.  For a request please email sales@aimhighsupply.com for further assistance.

Returns Policy - You Must Contact Us First for a Return Slip

You may return most new, unopened items within 30 days of delivery for a full refund. Unless there is a product defect or the wrong item was received, you will be responsible for the return shipping costs, in addition to a 15% restocking fee.
 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If it is necessary to return merchandise for a refund, all merchandise must meet the following conditions:

  • Return in original packaging
  • Return to within (30) days from invoice date
  • Copy of invoice enclosed with merchandise
  • Enclose a brief letter of explanation
  • All returns must be prepaid
 
SHIPPING RESTRICTIONS

Below are all of the restrictions that we are aware of.  It is the customer's responisbility to know and be familiar with local and state laws prior to purchasing an item. Revised 2/24/14.

Handguns and Magazines

California: Cannot ship more than 10 round magazine (handguns must be on state approved list (list is model specific)

Connecticut: Cannot ship more than 10 round magazine

Hawaii: Cannot ship more than 10 round magazine(applies to handguns only)

Cook County, Illinois: Cannot ship more than 10 round magazine

Oak Park Illinois: Cannot ship more than 10 round magazine

Massachusetts: Cannot ship more than 10 round magazine(handguns must be on state approved list)

New York: Cannot ship more than 10 round magazine(This does not pertain to Firearms Dealers or Gunsmiths who are properly licensed) 

Washington D.C.: Cannot ship more than 10 round magazine

Chicago, Illinois: Cannot ship more than 12 round magazine

Aurora, Illinois: Cannot ship more than 15 round magazine

Cicero, Illinois: Cannot ship more than 15 round magazine

New Jersey: Cannot ship more than 15 round magazine

Franklin Park, Illinois: Cannot ship more than 16 round magazine

Maryland: Cannot ship more than 10 round magazine (handguns must be on state approved list, and requires spent cartridge)

Colorado: Cannot ship more than 15 round magazine, or 8 round shotgun(Goes into effect 7/1/2013)

 

Air Guns

Washington D.C.: Cannot Ship

New York City (including Manhattan, Brooklyn, Bronx, Queens, Staten Island): Cannot Ship

Philadelphia PA: Cannot Ship

Johnson City TN: Cannot Ship

Chicago, IL: Cannot Ship

Illinois(other than Chicago): Any air gun shooting a projectile over .18” or any airgun shooting 700 fps (feet per second) must go to FFL dealer

Michigan: Any pellet gun must go to a FFL dealer(All state firearm laws apply to these airguns)

Michigan: Any bb gun with rifled barrel, or that is .22 caliber or greater must go to FFL (All state firearm laws apply to these airguns)

New Jersey: Requires FFL to transfer on all air guns

 

Blank Firing Guns

Canot ship to:  Chicago, Il, New York City, NY, and Virginia

Thompson Center Pistols and Pistol Frames:

Cannot Ship to:  California, New York, Maryland, and Massachusetts

All muzzleloaders to Illinois Must go to FFL Dealer for Transfer

 

Ammunition to New York State:

No Internet Retail sales of ammunition is allowed. Ammunition must be sold face to face.(Goes into effect 01/15/2014) 

Stun Guns: Cannot ship to: Hawaii, Massachusetts, Michigan, New Jersey, New York, Rhode Island or Wisconsin

Lower Receivers: Cannot ship to California

 

 




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